Effective Date: 15 June 2025
Website: https://www.namahropes.com
Business Name: Namah International Pvt. Ltd.
Business Address: Innov8 Aerocity, JW Marriott Hotel, Asset-5A, Aerocity, New Delhi – 110037, India
Overview
At Namah, customer satisfaction and product safety are our highest priorities. All ropes and gear are certified by internationally recognised authorities and undergo rigorous in-house quality control before dispatch. As our products are safety-critical equipment, special care is required in handling returns and refunds.
This Policy is governed by, and shall be construed in accordance with, the laws applicable in New Delhi, India.
Refund & Return Policy
Exception – Manufacturing Defect
Exchanges
Force Majeure
Namah International Pvt. Ltd. shall not be held liable for any delay, failure, or non-performance under this Policy if caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, government restrictions, transport or communication failures, or other unforeseen circumstances.
Governing Law & Jurisdiction
This Refund & Return Policy shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
Contact Information
For questions or concerns regarding this Policy, you can reach us at: